FinOps is not done once. Teams cycle through three phases, many times a year, for many capabilities at once.
flowchart LR I["Inform: visibility and allocation"] --> O["Optimize: usage and rates"] O --> OP["Operate: goals, governance, automation"] OP --> I M["Crawl → Walk → Run"] -.-> I %% step I: Inform answers who spends what, on which product, compared with budget and forecast. %% step O: Optimize finds savings: right size, switch off, re-architect, commit to better rates. %% step OP: Operate turns lessons into policies, cadences and automation so they stick. %% step M: Each capability matures separately: you can Run allocation while still Crawling with forecasting.
The phases
| Phase | Questions | Examples |
|---|---|---|
| Inform | Who spends what? Is it on plan? | Tagging, allocation, dashboards, anomaly alerts, forecasts |
| Optimize | Where can we spend better? | Rightsizing, scheduling, storage tiering, Savings Plans |
| Operate | How do we keep it that way? | Policies, budgets, KPIs, regular reviews, automation |
The four domains
The framework groups its capabilities into domains:
| Domain | Capabilities (2025 framework) |
|---|---|
| Understand Usage & Cost | Data Ingestion, Allocation, Reporting & Analytics, Anomaly Management |
| Quantify Business Value | Planning & Estimating, Forecasting, Budgeting, KPIs & Benchmarking, Unit Economics |
| Optimize Usage & Cost | Architecting & Workload Placement, Usage Optimization, Rate Optimization, Licensing & SaaS, Sustainability |
| Manage the FinOps Practice | Executive Strategy Alignment, FinOps Practice Operations, Governance, Policy & Risk, Education & Enablement, Invoicing & Chargeback, FinOps Assessment, Automation, Tools & Services, Intersecting Disciplines |
The rest of this course follows these domains.
Maturity: Crawl, Walk, Run
| Level | Typical signs (allocation example) |
|---|---|
| Crawl | Little tagging, monthly reports, a few people care |
| Walk | Most spend allocated, weekly reviews, some automation |
| Run | Nearly all spend allocated automatically, teams act on daily data, policies enforced in code |
"Run" everywhere is not the goal. Mature the capabilities that matter most for your business first.
Scopes
A scope is a segment of technology spend you apply FinOps to. Public cloud is the main one; the 2025 framework also names SaaS and data centre, and the community adds private cloud, licensing and AI (GPU and model-token spend). Scopes can overlap, and each one decides which personas and capabilities apply.
Traps: trying to reach "Run" in every capability in the first year; and optimising before you can see and allocate costs — you cannot reduce what you cannot attribute.